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Procurement Support
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-88402497

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  Job posted:   Tue Apr 17, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  
Procurement Support

**Job Title**
Procurement Support
Maryland Heights, MO

Job Description**

The Procurement Support position resides within the Global Order Operations team and interacts directly with the procurement specialists, inside sales, end-user customers and authorized suppliers on post order inquiries and customer service needs.

Detailed and timely communication is critical to the success of this role as well as the consistent execution of the responsibilities listed below.

**Responsibilities Include:**

* Daily review and assessment of purchase order reports to help ensure customer deliverables are met and our financial forecasts are accurate (including placed orders and backlog orders)

* Initiate drop-ship process when notified that product has shipped to customer

* Interacts directly with the customer regarding damaged, missing or over-shipments of product.

* Responsible for creating RMA's (Return Material Authorizations) in Oracle for customers and vendors.

* Proactively communicate with customers and vendors to obtain return information within defined SLA's.

* Working knowledge of credit/return process

* Develop a working knowledge of order entry to delivery process

* Build and maintain strong working relationships with customers, suppliers and internal operations.

* Responsibilities may vary based on assigned team, customers and associated suppliers

**Personal Attributes:**

* Must have a passion for learning and continued education regarding our go-to-market strategy, our processes and the Information Technology industry

* Ability to prioritize and perform work in required time frames

* Capability to multi-task and adapt to change

* Ability to communicate effectively and in a timely manner

* A willingness to do whatever it takes to get the job done

* Proactive attitude and work ethic

* Must be a team player



* B.A., Business, Finance or other related field or equivalent work experience

* Strong analytical skills and attention to details

* Extremely organized

* Proficient PC skills (Microsoft Excel, Word)

* Excellent communication skills.

* Oracle experience is a plus but not mandated

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